• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Z240
Microsoft Windows 7 (64-bit)

I am trying to setup my new HP Z240 workstation, but cannot get the graphics card to operate at any resolution above 1024 X 768. The graphics card is an NVIDIA QUADRO K620. It is connected to the monitor with a DVI-D Dual link cable. The monitor is an HP w2408. The monitor has two inputs (DVI and VGA). I have the VGA input connected to another HP computer with a NVIDIA GeForce GT 610 card (this computer/card/monitor displays at 1920 x1200). When I checked the adapter modes (using the list modes option), the best mode listed is 1024 x 768. The NVIDIA spec sheet lists the max resolution with DVI-I as 2560 x 1600 or 1920 x 1200. What can I do to get the max resolution from my monitor (1920 x 1200)?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Update.  Problem solved. When I realized that the monitor in DVI mode was not being recognized as PNP, it pointed to the monitor as the problem. Installed new monitor, everythng works as it should. Evidently the VGA input to the old monitor functioned properly while the DVI portion was defective (card or cable connection).

 

Dave6666

View solution in original post

1 REPLY 1
HP Recommended

Update.  Problem solved. When I realized that the monitor in DVI mode was not being recognized as PNP, it pointed to the monitor as the problem. Installed new monitor, everythng works as it should. Evidently the VGA input to the old monitor functioned properly while the DVI portion was defective (card or cable connection).

 

Dave6666

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.