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HP Recommended
OMEN by HP Obelisk-Desktop PC - 875-1877NZ
Microsoft Windows 10 (64-bit)

Hi community

 

After an unexpected shutdown of my Desktop I have green horizinal lines and dots on my screen. These are shown from the boot menu until Windows.

IMG_5522.JPGIMG_5523.JPGIMG_5524.JPG

 

I have changed the monitor and the video cable. I have tried HDMI and DP port, issue remains.

Did a Video Memory Fast Check, a Video Memory Check and a Palette Check. All succesfull.

 

What could be the reason?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I was in touch with HP Support and they sent me a new video card. After the video card was replaced, the issue is solved.

View solution in original post

1 REPLY 1
HP Recommended

I was in touch with HP Support and they sent me a new video card. After the video card was replaced, the issue is solved.

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