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‎12-09-2017 11:21 AM

HP Recommended
Product: Pavilion P6267 with 2509m Monitor
Operating System: Microsoft Windows 10 (64-bit)

Problem manifested after re-boot

1 REPLY 1

‎12-11-2017 06:31 AM

HP Recommended

@Chaz45

 

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

 

I understand that you have an HP 2509m 25-inch Diagonal Full HD LCD Monitor and the display settings do not allow setting the monitor to the recommended resolution of 1920 x 1080 @ 60Hz. Not worry, I'll do my best to help you. 

 

I did some digging on this case and suggest you to perform a factory reset on the monitor. The steps are mentioned under "Using the On-screen Display (OSD)" from the user guide.

 

 

You might try to update the graphics card drivers too. Hope this helps the monitor display the recommended resolution.

 

Hope this works out. Keep me posted. Cheers! 🙂

 

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