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‎10-15-2022 03:33 AM

HP Recommended
Product: HP V28 4K Monitor
Operating System: Microsoft Windows 11

I have a Lenovo E15 Gen 2 laptop connected to a ThinkPad Thunderbolt 3 Workstation Dock Gen 2 which has 2 1920w monitors connected through HDMI.

 

If I add my HP 4K monitor to the dock through DisplayPort, the resolution can't be set to 4K in Windows display settings.

 

I've downloaded/installed the docking station drivers and confirmed Windows recognises the monitor as an HP V28 4K monitor.

 

Help appreciated.

Category:
2 REPLIES 2

‎10-15-2022 05:16 PM

HP Recommended

@SRD75 

 

What is your dock and what is your Lenevo machine ?  What is HDMI version on the dock ? Please note ROT: Resolution is up refresh rate will go down and vice versa.

 

Can you get 4K with 30Hz or 24Hz ?

 

Regards.

BH
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‎10-16-2022 05:25 AM

HP Recommended

Hi @banhien.

 

My computer was a Lenovo Thinkpad E15 Gen 2 AMD.

 

I swapped it with my Lenovo Thinkpad X1 Nano, which probably has better graphics, and it solved the problem.

 

Cheers.

Steev

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