• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP EliteDisplay E243d 23.8-inch Docking Monitor

hi all.

i have a problem with my HP EliteDisplay E243d Docking Monitor. in particular, i am not able to connect my pc (with windows11) to the docking monitor with usb-C. the cable is correctly working as, if i connect my phone, it starts to charge.

 

if i connect my pc through hdmi, the docking monitor automatically shows my desktop. 

could you pl

2 REPLIES 2
HP Recommended

@vinsdeg wrote:

..in particular, i am not able to connect my pc (with windows11) to the docking monitor with usb-C....


@vinsdeg 

 

What is your computer ? Does it USB-C port support Alt Mode ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

i have microsoft surface laptop 4

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.