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- HP Community
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- HP Envy Laptop Screen Unhinged

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10-01-2022 02:24 PM
Hi, I purchased an HP ENVY x360 Convertible Laptop in December 2021 and now the screen has unhinged from the left side. Any assistance I can get from the HP team?
10-02-2022 08:31 AM - edited 10-02-2022 08:32 AM
Check warranty https://support.hp.com/us-en/checkwarranty
some retail shops have 2 year
This seems to be a know problem, please check this out
If in warranty you can submit a repair order
1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
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