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03-09-2020 09:57 PM
Hello, I reinstalled Windows 10 on this computer and now the HDMI input no longer works. In researching this, it appears I need a different driver. Going to the official support site, HP only provides a Windows 8.1 driver. I download that and of course it won’t run as I’m on Windows 10. I previously had the HDMI input working on Windows 10. Just need to find a suitable driver. Lots of sketchy sites on the internet. Would be nice for HP to not force us to these sites to find a driver. Any help is appreciated.
Solved! Go to Solution.
03-13-2020 09:06 AM
I got it!
I uninstalled, and deleted drivers, from within Device Manager. I did this for the Nvidia and the Intel HD Graphics drivers. I had no Display Adapters within Device Manager. Rebooted and everything started working. Going into Device Manager afterwards, both the Nvida and Intel display adapters were reinstalled.
Some very strange behaviour indeed. This can be closed. with this post being the resolution.
03-10-2020 01:45 PM
Since HP does not have any W10 drivers for the Nvidia graphics, see if manually installing the W8.1 graphics driver as follows works...
Download and save the Nvidia graphics driver. Do not run it.
This package provides the driver for the NVIDIA GeForce GT 730A graphics solutions in supported models that are running a supported operating system.
Then download and install this free file utility. The 2nd file at the top of the page is for 64 bit.
After you install 7-Zip, right click on the graphics driver file you saved.
Have 7-Zip Extract to: and let it extract the file into its folder name (sp64947).
Once that is done, go to the device manager. Click to expand the Display Adapters device manager category.
Click on the graphics adapter listed there. If the graphics driver is not installed, it will be named as a Microsoft Basic Display Adapter.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and then at the bottom of that window, select the 'Let me pick from a list of device drivers on my computer.'
Click on Have Disk and browse to the driver folder that 7-Zip created>src>Display.Driver>NVHDC setup information file, click Next and hopefully, the driver will install.
If it does, after the installation is completed, restart the PC.
03-10-2020 05:09 PM
Thanks Paul. I did as you suggested and the driver loaded just fine. HDMI input still doesn't work. Would there be a different driver responsible for HDMI input, or is there a configuration or setting required? I did work in Windows 10 before reinstalling Windows.
03-10-2020 05:17 PM
You're very welcome, Trent.
That driver should have gotten the HDMI port to work if the display adapter device category shows the Nvidia graphics adapter listed there.
Since it didn't, unfortunately, I don't have any other suggestions for you to try.
03-10-2020 05:21 PM
I installed the driver twice to be sure it took. First time, I selected the Nvidia geforce 730A and updated the driver. Second time, it showed the Nvidia geforce 730A drive AND a Nvidia geforce GT 730A driver. The GT in the title was new. It showed both drivers on the second install. When I go into device manager, it only shows the GT version of the driver.
03-12-2020 08:38 AM
Hi Paul, reverting back to Windows 8.1 is a pretty big lift. I'm not sure I even have the media to do this again. Would I be able to go to the Nvidia site and pull down an official Nvidia driver?
Feels to me like it is more than just the graphics driver that needs to be updated to get the physical button to select the HDMI input. Could there be another driver (i.e. input devices) that also needs to be updated after the fresh install of Windows 10?
03-12-2020 09:37 AM - edited 03-12-2020 10:07 AM
I don't know why I didn't think of this earlier...
I did a search by the graphics adapter your PC has on the HP website, and found a HP ENVY Recline 23-m210ea PC that has the same graphics card as yours, but it has W10 drivers.
See if this W10 driver works...
10.18.13.5330 Windows 10 (64-bit) Jul 17, 2015
If you need any other drivers such as the audio and whatnot, here is the support page for that model...
Do not use any BIOS or firmware software from that model on yours.