HP M24fwa

[SpacemanVMAX120]

Hi there.  Just bought this Monitor, and it works brilliantly, EXCEPT the on-board Speakers.  The Menu allows access to the Volume Control, but the bar has an 'X' at the bottom, next to the 0 Volume setting.  Seems to me that this is cancelling the internal speakers.  The Internal Speaker Test works fine, so it MUST be this Volume Control.  How can I get rid of the 'X' ?  Is it a Driver problem ? Many thanks.   

[Anand_Andy]

Hi @SpacemanVMAX120,

Welcome to the HP Support Community

I understand you are facing an issue with your HP M24fwa FHD Monitor. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Could you please share a picture of where you are getting the "X'  regarding the speakers?
• What brand is your PC?
• Have you tried connecting the monitor to any other device to check?

While you respond to that, please go ahead and try the below steps:

1. Update Windows : Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them.
2. Run audio troubleshooter : Select Start > Settings > System  > Sound  > Troubleshoot.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!