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HP Recommended
HP M24fwa FHD Monitor
Microsoft Windows 11

Hi there.  Just bought this Monitor, and it works brilliantly, EXCEPT the on-board Speakers.  The Menu allows access to the Volume Control, but the bar has an 'X' at the bottom, next to the 0 Volume setting.  Seems to me that this is cancelling the internal speakers.  The Internal Speaker Test works fine, so it MUST be this Volume Control.  How can I get rid of the 'X' ?  Is it a Driver problem ? Many thanks.   

1 REPLY 1
HP Recommended

Hi @SpacemanVMAX120,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP M24fwa FHD Monitor. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • Could you please share a picture of where you are getting the "X'  regarding the speakers?
  • What brand is your PC?
  • Have you tried connecting the monitor to any other device to check?

While you respond to that, please go ahead and try the below steps:

 

  1. Update Windows : Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them.
  2. Run audio troubleshooter : Select Start > Settings > System  > Sound  > Troubleshoot.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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