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‎03-27-2024 10:21 AM

HP Recommended
Operating System: Other

My screen was knocked over by my cat and now the corner is broken and it's affecting the whole screen causing a flickering as well.

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1 REPLY 1

‎03-30-2024 06:51 AM

HP Recommended

Hi @Hansmuir ,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.  it seems that the issue needs a hardware repair.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

 

I request you talk to HP Phone Support and they will help you to sort it out as it requires advance support or repair.

 

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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