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‎07-25-2024 06:30 AM - edited ‎07-25-2024 09:38 AM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-cm2000 (70W97AV)

My HP Omen 17 has suddenly stopped connecting to my 2nd monitor via HDMI. I have the exact issue as described here https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Omen-17-not-sending-HDMI-out-to-sec...

Windows 11 is able to detect that there is a second monitor connected but no signals are going through. I've verified that the monitor and the HDMI cable are fully functional on a different laptop. I've restarted my machine, resinstalled graphics drivers but nothing seems to help. What's interesting is that if I use a USB-C to HDMI adaptor I can connect my 2nd monitor and it functions, could there be an issue with the HDMI port itself ?

Thanks 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-25-2024 09:34 AM

HP Recommended

Hi  @Sam872 

 

try doing an power reset

 

HP PCs - How to power reset your computer | HP® Support

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​

View solution in original post

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3 REPLIES 3

‎07-25-2024 09:34 AM

HP Recommended

Hi  @Sam872 

 

try doing an power reset

 

HP PCs - How to power reset your computer | HP® Support

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​
Was this reply helpful? Yes No

‎07-25-2024 10:07 AM

HP Recommended

Thank you very much, the power reset fixed and now my 2nd monitoring is working over HDMI,

1 person found this reply helpful
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‎07-25-2024 10:09 AM

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​
Was this reply helpful? Yes No
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