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- HP Community
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- HP Pavilion Multiple display using USB TO DVI/VGA Converter ...

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12-09-2020 05:14 AM
I need your help on to solve the issue of Multiple display using USB to DVI/VGA Converter and USB TO HDMI.
I have bought 2 different Converter but all did not work. Its shows that its installed on the PC and when click on Detect , it did not identify it But is worked on my HP Laptop (Elitebook 840 ).
Can you suggest what else i need to do to make it work or
Can you recommend a model of Converter that is compatible with hp pavilion all-in-one 24-r0xx.
Thanks while expecting your swift response
USB 3.0 Port on the HP All in one Pavilion
12-09-2020 05:59 AM
I cannot see your image yet.
I see no mention of the make and model of the two USB adapters or if you installed the software/drivers needed for the adapters to work.
Please include that information.
I'm not an HP employee.
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12-09-2020 06:21 AM - edited 12-09-2020 06:59 AM
NO PC told at all ,just r0xx (no xx told nor, full product code # told (off BIOS page 1)
the PC has 3 motherboards used, here, USA, and not model told , means this.
IF this is your mobo.
Klingon-UF does not. have USB-c !! others have no HDMI so that is why I guessed "KLINGON" mobo .... 1 clue.
- NO PC told , just xx)
- NO monitors told ,at all. hints to VGA, and HDMI only.
- NO adapters told, make + model or URL to yours sold. (tell all ports on all monitors rear, mine has 3)
- This PC has no USB-C multiport here,, just marked with charge port lightning bolt, and is not thunderbolt.
- you did ask 2nd for a cable, but then failed to say from what port on PC to what monitor not told. (sorry )😎
12-09-2020 06:28 AM - edited 12-09-2020 06:52 AM
ok that photo finally showed up.
and is blurry i key places but has HDMI out so that works to any HDMI monitor but guess you have no HDMI monitor
no monitors told at all. guessing omg hard.
the left side of the photo shows, best I can tell
is Klingon-UQ motheroard
and the USB-C with lightning bolt there. but is blurry. ( (I think that BOLT means charging port only not VIDEO active) IDK
so I guess you used the lighting bolt USB-C port to a USB-C to VGA adapter of some kind? show URL to said cable please.
I also could not find a user guide for this PC nor the spec on the USB-C (lbolt) jack.
A USB-C multiport adapter converts the device's native video stream to DisplayPort/HDMI/VGA, allowing it to be displayed on an external display, such as a television set or computer monitor.
no flash used in the photo so I can not see inside that BOLT jack, but I think now it is only USB3.1 super speed rated only
and is not and oval USB-C port nor is it multiport rated.
but NO PC actually told yet.