HP Pen HSA_W001P Sensitivity in Krita?

[susbach]

When I want to use my HP Pen in Krita, it does not supply sensitivity while scetching.

Others had the same question, but I do not find a visible solution.

[Nal_NR · Accepted solution]

Hi @susbach,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand how important it is to have full functionality with your HP Pen in Krita, and it must be frustrating to not have the pressure sensitivity working as expected. Let's work together to resolve this issue.

• Are you using the latest version of Krita and have you checked if there are any updates available for it?
• Have you tested the pen in other applications (like OneNote or Paint) to see if the pressure sensitivity works there?
• Does your HP Pen work with other stylus-compatible programs or only Krita?

Check HP Pen Settings:
Make sure that the HP Pen is correctly configured and calibrated in the device settings. Go to Settings > Devices > Pen & Windows Ink and check if the pen is properly detected.

Update Graphics Drivers:
Ensure that your graphics drivers (especially for the tablet functionality) are up to date. You can update them from Device Manager > Display adapters or by visiting the HP support website for your specific model.

Test the Pen with Different Pressure Sensitivity Software:
Test the pen in another software that supports pressure sensitivity (like Microsoft Paint or another drawing app) to confirm if it’s a hardware issue or just Krita.

Check Krita Tablet Settings:
Go into Krita’s Settings > Configure Krita > Tablet settings and make sure that the pen pressure settings are enabled and configured correctly. Try selecting different tablet APIs like Wintab or Windows Ink.

Reinstall Krita and/or Pen Driver:
If none of the above steps work, uninstall and reinstall Krita, or reinstall the tablet and pen drivers from HP to ensure there’s no software conflict.

Hope this helps! Keep me posted for further assistance

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