-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- HP T630 Win7E Thin Client, Dual Monitor (DP and VGA)

Create an account on the HP Community to personalize your profile and ask a question
04-08-2019 10:00 AM
I have a HP T630 Thin Client with the optional VGA port on it. I had the machine set up at one location with dual monitors, one in a DisplayPort port, and one in a VGA port, and everything worked fine. I moved the entire setup, peripherals and all, to a new desk. But for some reason now, the dual monitors will not work anymore.
The thin client has 2 DisplayPort ports, and I didn't think to make note of which one it was plugged in to before moving it, but I have tried both ports, and they do the same thing. If both a DisplayPort and VGA cable are plugged in, the DP monitor works, but the VGA just turns amber, and the thin client doesn't even detect it. If I unplug the DP monitor, the VGA monitor fires right up without missing a beat. If I plug the DP monitor back in, it immediately turns off the VGA monitor again.
Individually, both monitors work, but together, only the DP monitor works. Keep in mind, I turned everything off for 10 minutes to relocate the equipment, only to run in to this issue when I booted everything back up. I have double and triple checked connections, everything is as it was, but I'm at a loss for what to do regarding the dual monitors. I know how to configure dual monitors once the machine has detected both of them, but I can't get that to happen. Does anyone have any advice or suggestions, I am all ears! Thanks.
06-21-2019 06:55 AM
It's likely you already found an answer to this question but I am replying for anyone who finds this via google, these thin clients do not support using all video outputs at the same time. From what I have found only two will work at the same time. If you wanted to use more than two monitors you can use a display port splitter, display port daisy chain, or (and I haven't tested this personally) a usb video output with displaylink graphics.