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HP Recommended
HP Touchsmart 600

My HP touchsmart 600 wont turn on only the blue lights in the bottom will the power button wont work and the keyboard wont work either i think i might need to change the power supply if not please help

1 REPLY 1
HP Recommended

Hi @Adam08 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with your HP TouchSmart 600-1050be Desktop PC is experiencing a startup issue. 

Here are some steps to troubleshoot before you consider changing the power supply:

Check the Power Connections:

  • Ensure that the power cable is securely connected to both the power outlet and the PC.
  • If possible, try a different power cable or outlet to rule out issues with the power source.

Perform a Hard Reset:

  • Disconnect the power cord from the PC.
  • Press and hold the power button for about 15-30 seconds to discharge any residual power.
  • Reconnect the power cord and try turning on the PC again.

Check for Loose Components:

  • Open the PC case (if you're comfortable doing so) and make sure all internal cables and components (like RAM and hard drives) are securely connected.
  • Look for any visible signs of damage or loose connections.

Inspect the Power Supply:

  • If you're comfortable working with hardware, you can check the power supply unit (PSU) connections. Ensure that the cables are properly connected to the motherboard and other components.
  • Consider using a PSU tester if you have one available, or swapping in a known-good power supply to see if that resolves the issue.

Listen for Beep Codes:

  • If your PC has a speaker or beep codes, listen for any beeps when you try to power it on. These codes can provide clues about hardware issues.

Check the Monitor and Peripherals:

  • Make sure the monitor is properly connected and turned on.
  • Disconnect all peripherals (keyboard, mouse, etc.) and try turning on the PC again.

Try a Re-Boot:

  •  try booting the unit

Refer to this document:  HP PCs - Computer does not turn on, start, or boot

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.