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Locked

‎10-04-2016 07:43 PM

HP Recommended

Hi @Kelly610,

 

I thank you for your response. Have you replaced graphic cards before? Have you tried locally to get the correct screws for this graphic card? Please keep me informed.

Take care and have a great day.

DavidSMP
I am an HP Employee

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‎10-04-2016 07:46 PM

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Not yet because i dont know the correct size.
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‎10-05-2016 10:49 AM

HP Recommended

 

@JosephBrian

 

Thank you for replying,

 

My reply was regarding the screws on the chassis to open the computer up,

However, as far as I know any graphics card wouldn't require screws to fit in,

 

All you need is a compatible PCI slot and you are done, 
A lever connects the card to the slot and locks automatically,

 

Please check and keep me posted,

Regards,

 

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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‎10-05-2016 04:43 PM

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https://www.google.com.ph/imgres?imgurl=http%3A%2F%2Fthumbs4.ebaystatic.com%2Fd%2Fl225%2Fm%2FmC1sESt...
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‎10-06-2016 06:59 AM - edited ‎10-06-2016 07:00 AM

HP Recommended

@JosephBrian

 

Thank you for the clarification,

I needed that information,

 

Although, if this is your computer: HP TouchSmart  you might want to check the post by clicking on the link,

 

And if you wish to proceed, here's a video I found after a lot of research: Click here

 

Tools: you need Torx T8, plus small and very small Phillips screwdrivers, 
More information: click here (3rd party link-please ignore the ads).

 

Let me know if that helps,

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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‎10-07-2016 12:35 AM

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This is very helpful. I also found and bought the Oem board on eBay. thank you.

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‎10-07-2016 03:07 PM

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@Kelly610


Thank you for showing your interest in the HP Forums,
 

I'm glad the information was useful and if you wish to appreciate my efforts to help, you could click on the thumbs up icon,

And if you wish to help others looking for similar concerns, please click on Accepted Solution from the drop-down menu.

 

Have a good day, Ahead.

Regards,

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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‎10-10-2016 06:45 AM

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What are the measeurements of the small philip screws?
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‎10-10-2016 06:58 AM

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I have an Hp Compaq Pro 6000 all in one pc
WL710AV.
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‎10-10-2016 01:19 PM

HP Recommended

Hi @JosephBrian


I only handle/support consumer products
Although, I've attempted to help you out to the best of my knowledge,
It seems the commercial/business support will help you in a better way.

I will notify a colleague at the business support team,
And they will get back to you shortly.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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