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HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

 

I just want to conform if the HP USB type C-to-VGA adapter is compatible with the HP Z2 G5 SFF front type c port. I tried using it but all screen kept going off and on and display a limited functionality message. I know the port does not have ALT mode so I'm pretty sure it doesn't work but I just need to confirm.

Thanks for your support

3 REPLIES 3
HP Recommended

@Olisa -- all screen kept going off and on 

 

Do both screens "flash", or is it just the external screen that "flashes" ?

 

If you have incorrectly configured the external display's resolution -- example: 800 by 600 by 60 Hertz -- such that the monitor cannot operate with those settings, it is possible that the monitor will "flash".

 

Can you try a different monitor?

 

 

HP Recommended

Hello,

 

I only connect one monitor to the display port. Once I plug in the USB c to vga adaptor (without plugging any other monitor) , the screen starts flashing with error message 

IMG_20220119_193549.jpg

The picture is just a screen grab of the video showing the monitor flickering off and on until I remove the adaptor. I don't think the port supports ALT mode. 

HP Recommended

@Olisa -- what additional detailed information do you see when you follow the instructions by clicking "select this message" ?

 

 

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