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- HP Z43 falls into theft mode after patching using sp137155

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12-26-2022 03:02 AM - edited 12-26-2022 03:09 AM
Dear all
After patching a Z43 4k monitor using sp137155 it immediately showed "theft mode is enabled" and dimmed down to a level that makes it unusable.
I never activated any theft mode.
When installing and running HP Display Center the monitor gets recognized and one can reconfigure it. The theft protection explicitly shows _NOT_ACTIVATED_ and it does also not help at all even if you activated and disactivate the theft protection. So it looks like the patch sp137155 is not working and screws up the configuration and functionality of the display.
Please advice (and provide a patch for the patch!)