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‎01-26-2021 11:19 AM

HP Recommended
Product: I don’t know

My HP laptop isn’t turning on.

 

I hold down the power button, and the keyboard lights come on, but the screen is completely blank.

 

I plugged in my computer so I know it’s completely charged, but the screen just won’t come on. Can you please help me? Thanks!

1 REPLY 1

‎01-27-2021 02:27 AM

HP Recommended

The screen cable or screen is broken and may need to be replaced.

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