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08-24-2024 10:05 PM
HP Recommended
Product: HP DreamColor Z27x G2 Studio Display
Operating System: Microsoft Windows 11
Hi, I just purchaced z27x G2 on ebay, ...2 issues encountering, can't update to the latest firmware , I downloaded the latest from HP which is a gz tar file then uploaded to the monitor, OS complains saying it's not valid. Trying to update from firmware version 27xg2_120 to 27xg2_130.
Secondly, the serial # on the monitor is found on HP to belong to a completely different monitor product which is retired.
The box has a sticker on it which reads SAMPLE. QA=PASSED.
Has anyone encountered these issues?
Thak you
-Mike
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