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- HP21 all in one screen replacement

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01-13-2022
04:44 AM
- last edited on
01-13-2022
08:45 AM
by
MayS
Hi there
My HP21 all in one screen has been damage,
Its been more a week to find the screen part, to replace I even call HP head office and they suppose to call me back but nothing hear from them
Any how, please see the details of my PC hopefully some one can help me to find the part ,
HP 21 all-in-one PC
Model 21-bo107a
ProdID 22U34AA#ABG
SN# [Personal Information Removed]
(2R859AV)
REGULATORY MODEL: TPC-P070-21
This is all I could get from labels attached on PC
Much appreciated your help.
01-13-2022 09:29 AM
@Afshin32 -- Model 21-bo107a / ProdID 22U34AA#ABG
Is this your computer: HP All-in-One 21-b0107a PC Product Specifications | HP® Customer Support
It does not seem to be "old", since it has DDR4 RAM.
I accessed the HP Warehouse: http://PartSurfer.hp.com
To my surprise, my searches for "21-bo107" and "21-bo107a" and "22U34AA" returned NO RESULTS.
So, I cannot find a part-number. Without a part-number, I could not search eBay or Amazon to find a seller.
But, sometimes, eBay has an "not-working-as-is" complete system for sale -- you could buy the system, just to get the screen.
You need to pay a certified computer technician to disassemble your All-In-One, to be able to remove the damaged screen, asssuming that you can source a replacement screen.