HP22es Black Screen

[Shahbaj901]

My monitor has black display and orange light in button

[Hawks_Eye]

Hi @Shahbaj901 

Welcome to the HP Support Community! We're here to help you get back up and running.

If your HP 22es monitor is displaying a black screen with an orange (amber) power light, it typically indicates that the monitor is powered on but not receiving a signal from the connected device. 

Here are some steps to troubleshoot and possibly resolve the issue:

Check Cable Connections:

• Ensure that the video cable (HDMI, VGA, or DVI) is securely connected to both the monitor and the computer.
• Inspect the cable for any visible damage.
• If possible, try a different cable.

Verify Video Output:

• Make sure your computer is turned on and running properly.
• If the computer has multiple video outputs, ensure that it is using the correct one for your monitor.
• Try connecting the monitor to a different computer to see if the issue persists, which can help determine if the problem is with the monitor or the connected device.

Monitor Settings:

• Use the monitor’s built-in menu to ensure that it's set to the correct input source that matches the connected cable.
• Typically, the menu button can be used to access settings even when no signal is detected.

Test with Another Monitor:

• Connect another monitor to your computer to check if the issue persists. If the other monitor works fine, the problem is likely with the HP 22es monitor.

Reset Monitor Settings

• Press and hold the Menu button for 10 seconds to reset display settings.
• If the on-screen menu appears, the monitor is working — the issue is with the input signal.

Check Power Supply:

• Ensure the power cable is securely connected to the monitor and an electrical outlet.
• Try using a different power outlet or power cable if available.

If these steps do not resolve the issue, and the monitor is confirmed to be the source of the problem when tested with different devices and cables, it may be necessary to contact HP support or a service center for further diagnosis and potential repair.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye