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HP Recommended
HP Pavilion 24-xa1007na
Microsoft Windows 10 (64-bit)

My pavilion 24 all-in-one recently had a fall and I'm looking to get the LCD screen repaired. I'm aware it falls outside the warranty but I'm having difficulty getting a repair reques submited.

 

I've followed the support steps (entered product, country, serial number) but after entering the serial number I'm taken to a greyed out screen with a loading icon in the center which doesn't resolve, so currently I can't get to the contact options scren.

 

Any advice or alternatives?

1 REPLY 1
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@AndyOC86

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Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

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