How can I get a repair request submitted?

[AndyOC86]

My pavilion 24 all-in-one recently had a fall and I'm looking to get the LCD screen repaired. I'm aware it falls outside the warranty but I'm having difficulty getting a repair reques submited.

I've followed the support steps (entered product, country, serial number) but after entering the serial number I'm taken to a greyed out screen with a loading icon in the center which doesn't resolve, so currently I can't get to the contact options scren.

Any advice or alternatives?

[Echo_Lake]

@AndyOC86

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