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- HP Community
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- Desktop Video, Display and Touch
- How can I idenify my video card?

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04-18-2016 10:46 AM
Solved! Go to Solution.
04-18-2016 11:01 AM
You will have to buy a PCI Express x16 video card. However, the first thing that you have to do is, open the case and read the amount of wattage that the power supply unit (PSU) provides. I believe that it is either 250W or 300W. For this reason, you will most likely have to replace the PSU, also. The next problem that you have is, finding a video card that is compatible with your motherboard. The newer cards require UEFI in the motherboard instead of a standard BIOS. I highly recommend that you choose a manufacturer that you like and contact their Tech Support for help with choosing the best card for your system. I like EVGA. Their Tech Support is very good.
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I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-18-2016 11:07 AM
04-18-2016 12:45 PM
@sifurich562 wrote:
Thanks for the reply sir. You are very welcome. It is my pleasure.
I already opened up the case and I noticed that I have a PSU 300W. Thank you for this information.
Also just to let you know the computer still turns on but there's nothing on the screen. Are you saying that I have to replace my power supply as well? Most newer video cards require at least 400W to operate properly. Therefore, if you buy a new card it will require a PSU upgrade, as well. EVGA does make some cards that state in the specs that they only require 300W, but several members of the Forums have reported that it took a 400W PSU. As suggested, you should contact the manufacturer's Tech Support for help. EVGA's Tech Support is very helpful.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!