How do I get my screen back to color... it's now grey.

[eddieM7]

Need to get my HP monitor back to color..... how?

[Alden4]

Hi @eddieM7,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP monitor is displaying a grayscale image, it could be due to several reasons such as accidental activation of a color filter, changes in accessibility settings, or even a hardware issue. Here are steps to troubleshoot and resolve this issue.

Check Windows Color Filters

1. Windows 10/11:
   • Press Win + I to open the Settings.
   • Go to Ease of Access (or Accessibility in some versions).
   • Click on Color filters in the left menu.
   • Ensure that the Turn on color filters toggle is set to Off.
   • If the toggle is on, turn it off. If it’s already off, try toggling it on and then off again.

Check Display Settings

1. Windows 10/11:
   • Right-click on the desktop and select Display settings.
   • Scroll down and click on Advanced display settings.
   • Click on Display adapter properties for Display 1 (or the respective display number).
   • Go to the Color Management tab and click on Color Management.
   • In the new window, go to the Advanced tab.
   • Ensure that the settings are set to default. You can click on Change system defaults and make sure the color profile is correctly set.

Check Graphics Card Settings

NVIDIA Graphics:

• Right-click on the desktop and select NVIDIA Control Panel.
• Under Display, select Adjust desktop color settings.
• Make sure that the settings such as Digital Vibrance and Color are set to default values.

AMD Graphics:

• Right-click on the desktop and select AMD Radeon Settings.
• Go to Display.
• Ensure that the color settings are at default.

Check Monitor Settings

1. Physical Monitor Buttons:
   • Use the buttons on your monitor to access the on-screen display (OSD) menu.
   • Navigate to the Color or Picture settings.
   • Make sure the color mode is set to standard or default. Avoid modes like grayscale or reading mode.

[Alden4]

Reset Display Settings to Default

1. Windows 10/11:
   • Press Win + I to open Settings.
   • Go to System > Display.
   • Scroll down and click on Advanced display settings.
   • Select Display adapter properties for Display 1.
   • In the Adapter tab, click on Properties.
   • Go to the Driver tab and click on Roll Back Driver if the option is available.
   • Alternatively, click on Uninstall Device and restart your computer. Windows will reinstall the display driver automatically.

Check for Updates

Update Display Drivers:

• Press Win + X and select Device Manager.
• Expand the Display adapters section.
• Right-click on your graphics card and select Update driver.
• Choose Search automatically for updated driver software.

Windows Update:

• Press Win + I to open Settings.
• Go to Update & Security.
• Click on Check for updates and install any available updates.

If none of these steps resolve the issue, consider checking your monitor on a different computer to rule out a hardware defect.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support