• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-09-2021 05:29 AM

HP Recommended
Product: E243m
Operating System: macOS 11.0 Big Sur

I have just purchases an HP E243m monitor. There we no instructions and I cannot figure out how to turn on the webcam? 

 

How do I find a user manual and how do I turn on the webcam?

 

Category:
2 people had the same question
4 REPLIES 4

‎08-09-2021 10:44 AM

HP Recommended

Hello
see the available documents:

 Quick Setup Guide

User Guide

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎08-12-2021 04:04 AM

HP Recommended

I have chatted with the Helpdesk multiple times since this initial request. The user guides do not detail how to turn on the webcam. Turning it on has subsequently been resolved, but I am still awaiting information on how the webcam integrates with common software Zoom and Teams. If I don't hear over the weekend, I will return the item on Monday. Thanks.

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-12-2021 09:20 AM

HP Recommended

Sorry, I haven't made good use of this software yet, I don't really know how it works
You say it's ok, for the webcam, so if you open the microsoft Camera app, is that ok?
here, there is nothing to do, on opening if it is installed, it must work directly

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎08-26-2021 05:02 AM

HP Recommended

I joined a zoom meeting yesterday but there was no image visible of myself. It's almost like the camera was facing the wrong way. Audio was fine. How do I remedy this?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.