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‎01-28-2019 04:12 PM

HP Recommended
Product: HP Spectre 360
Operating System: Microsoft Windows 10 (64-bit)

I have HP spectre 360 with the touchscreen broken that I had managed to disable for a year.

I had to restore windows and the touchscreen is not allowing me to anything, so I can't complete the restoration. 

Now I can't disable the touchscreen and I need to know of anyone has a trick to disable it from bios.

Thanks in advance 

1 REPLY 1

‎01-30-2019 11:42 AM

HP Recommended

@GerardoZel

Thank you for posting on the HP Support Community.

 

I would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

As you've replaced the hardware component of the computer, I would request you to contact our Phone Support and our Support Engineers should be able to sort this out.

HP Support can be reached by clicking on the following link:

  • Click on this link – www.hp.com/contacthp/
  • Select the product type.
  • Enter the serial number of your device or select let HP detect your product option.
  • Select the country from the drop-down.
  • You should see the HP phone support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance.

ECHO_LAKE
I am an HP Employee

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