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‎10-18-2023 07:39 AM

HP Recommended

Hi

how to file a complaint?

HP support and sales refuses to consider my case.

I was sent a damaged monitor.

I was travelling; even with a 3 year guarantee it seems nothing will be done to replace or fix the new screen (because I contacted HP support 30+3 days after dispatch).

I am likely never to order HP products if it ends at that point.

 

Category:
1 REPLY 1

‎10-18-2023 01:14 PM

HP Recommended

@M32f-fhd 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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