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HP All-in-One Desktop PC 22-dg0000i (8L0E4AV)
Microsoft Windows 11

All in One 22-dg0013w

Screen is flickering.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Utzzy,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reporting this. Screen flickering on your HP All-in-One Desktop PC 22-dg0000i / 22-dg0013w running Windows 11 can be caused by either hardware or software issues. Let’s walk through a few steps to help you isolate and fix it.
 

🛠️ Step-by-Step Fix for Screen Flickering

1. Check for Display Driver Issues

Outdated or corrupted drivers are a common cause.

  • Press Win + X → select Device Manager.
  • Expand Display adapters.
  • Right-click your graphics driver (e.g., Intel UHD or AMD Radeon) → Update driver.
  • Choose Search automatically for drivers.

If the issue persists, try rolling back the driver:

  • Right-click the driver → Properties > Driver tab > Roll Back Driver (if available).


2. Boot into Safe Mode

This helps determine if the issue is software-related.

  • Press Win + R, type msconfig, and hit Enter.
  • Go to Boot tab → check Safe boot → select Minimal.
  • Restart your PC.

If flickering stops in Safe Mode, it’s likely a driver or app conflict.


3. Disable Hardware Acceleration

Some apps (like Chrome or Edge) can cause flickering due to GPU acceleration.

  • Open Chrome → go to Settings > System.
  • Toggle off “Use hardware acceleration when available”.
  • Restart the browser.

Repeat for other apps if needed.


4. Check Refresh Rate

Incorrect refresh rate settings can cause flickering.

  • Go to Settings > System > Display > Advanced display settings.
  • Set the refresh rate to 60Hz (or the recommended value).

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Utzzy,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reporting this. Screen flickering on your HP All-in-One Desktop PC 22-dg0000i / 22-dg0013w running Windows 11 can be caused by either hardware or software issues. Let’s walk through a few steps to help you isolate and fix it.
 

🛠️ Step-by-Step Fix for Screen Flickering

1. Check for Display Driver Issues

Outdated or corrupted drivers are a common cause.

  • Press Win + X → select Device Manager.
  • Expand Display adapters.
  • Right-click your graphics driver (e.g., Intel UHD or AMD Radeon) → Update driver.
  • Choose Search automatically for drivers.

If the issue persists, try rolling back the driver:

  • Right-click the driver → Properties > Driver tab > Roll Back Driver (if available).


2. Boot into Safe Mode

This helps determine if the issue is software-related.

  • Press Win + R, type msconfig, and hit Enter.
  • Go to Boot tab → check Safe boot → select Minimal.
  • Restart your PC.

If flickering stops in Safe Mode, it’s likely a driver or app conflict.


3. Disable Hardware Acceleration

Some apps (like Chrome or Edge) can cause flickering due to GPU acceleration.

  • Open Chrome → go to Settings > System.
  • Toggle off “Use hardware acceleration when available”.
  • Restart the browser.

Repeat for other apps if needed.


4. Check Refresh Rate

Incorrect refresh rate settings can cause flickering.

  • Go to Settings > System > Display > Advanced display settings.
  • Set the refresh rate to 60Hz (or the recommended value).

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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