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HP Recommended
hp prodesk 600G3
Microsoft Windows 10 (64-bit)

Can someone tell me how to increase the screen resolution to 2560 x 1080? I have an LG 34 inch monitor which needs to be in that resolution to be able to display 2 windows properly at once. 

 

When I go into the computer settings the maximum resolution it is showing is 1920 x 1080.

 

The monitor is conntected to the computer by HDMI in the monitor to Displayport.

 

I have tried to install drivers for both the monitor and the desktop however still not having any success.

 

thank you

Brett 

3 REPLIES 3
HP Recommended

@brettepi, welcome to the forum.

 

What is the full model of the LG monitor?  I want to review the specs.  Since this is a HP Forum we don't have the specs for the monitor.  Also, which is your computer: Microtower, Desktop mini or Small Form Factor?



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Hi Oldgeekster and thanks for your help. The monitor is LG 34UM59-P.

http://www.lg.com/us/monitors/lg-34UM59-P-ultrawide-led-monitor

 

The computer is the small form factor 

 

thank you

Brett 

HP Recommended

You are welcome, @brettepi.  Thank you for the additional information.

 

I have reviewed the specs for both the computer and the monitor.  They are capable of the 2560 x 1080.  However, I believe that your problem could be caused by the fact you are using HDMI (ver. 1.4) to DP.  I suggest that you contact LG's Tech Support for help.  They are the experts on their monitors and should be able to solve your problem.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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