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- HP Community
- Desktops
- Desktop Video, Display and Touch
- How to remove the case of my desktop computer

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04-08-2020 07:58 PM
How do I remove the case of my computer? There is a lot of dust in it and my computer is acting up.
Solved! Go to Solution.
Accepted Solutions
04-14-2020 06:58 PM
@1prowheel Here's all you need to know,
And Before you begin:
-
You need a flathead screwdriver.
-
Remove the Pocket Media Drive, if it is present.
-
Turn off the computer, and then disconnect all cables. Disconnect the Ethernet or modem cable before disconnecting the power cord.
-
Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
-
HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
-
Do not remove a component from its protective packaging until you are ready to install it.
WARNING:The edges of metal panels can cut skin. Be careful not to slide skin along any interior metal edge of the computer.
CAUTION:This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
04-14-2020 06:58 PM
@1prowheel Here's all you need to know,
And Before you begin:
-
You need a flathead screwdriver.
-
Remove the Pocket Media Drive, if it is present.
-
Turn off the computer, and then disconnect all cables. Disconnect the Ethernet or modem cable before disconnecting the power cord.
-
Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
-
HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
-
Do not remove a component from its protective packaging until you are ready to install it.
WARNING:The edges of metal panels can cut skin. Be careful not to slide skin along any interior metal edge of the computer.
CAUTION:This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.