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‎05-31-2021 04:03 PM

HP Recommended
Product: Hp 2311x
Operating System: iOS

My 2311x buttons do not work, the monitor says “Check Video Cable” and “Monitor Going to Sleep”, even after multiple resets buttons still do not work. Ive had this monitor for a day and its Auto switch is off and its Default Source is HDMI which i do use. Its says HDMI is active but does not nothing happens after that. Is there anyway to fix my monitor?

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1 REPLY 1

‎06-03-2021 01:14 PM

HP Recommended

@Kk89

Thank you for posting on the HP Support Community.

 

To get the answer to this question, HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors. To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC. The monitor should operate at 60Hz. The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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