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HP Recommended
Pavilian All in one 20-c 023w

I woke up and the computer won’t power up. I have gone through the trouble shooting steps and nothing. The only thing that happens is when I hold the power button for thirty seconds the power light comes on. The computer doesn’t turn on, but the little light comes on. Any help would be great.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Riliam
Thank you for posting on the HP Support Community.


I understand you are in need of support, As you've performed relevant troubleshooting steps and the issue persists "no boot", I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer.

HP Support can be reached by clicking on the following link:

  • Click on this link – www.hp.com/contacthp/
  • Select the product type.
  • Enter the serial number of your device or select let HP detect your product option.
  • Select the country from the drop-down.
  • You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Riliam
Thank you for posting on the HP Support Community.


I understand you are in need of support, As you've performed relevant troubleshooting steps and the issue persists "no boot", I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer.

HP Support can be reached by clicking on the following link:

  • Click on this link – www.hp.com/contacthp/
  • Select the product type.
  • Enter the serial number of your device or select let HP detect your product option.
  • Select the country from the drop-down.
  • You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.