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‎02-05-2022 02:23 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I have a hp 30l pc connected to my hp x24ih monitor using hdmi to it and it works perfectly fine. While i also use the x24 monitor for work also which ive been having to switch hdmi cords at the back constantly, so i bought a hdmi to display port to plug in the back to switch between the two when i need to but when i have it connected it says that the display port is inactive, even when i have my computer on while the hdmi is active and works. I have tested the converter to make sure its not that, even testing the display port on my computer with it. It seems that the display port on my moniter is not working or something. 

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1 person had the same question
4 REPLIES 4

‎02-06-2022 04:59 AM

HP Recommended

The function button #4 is used to switch HDMI and DP ports

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The user manual states that it can be programed to do something else.

If it does not work then make sure it is set to switch input.

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‎02-06-2022 10:04 AM

HP Recommended

I have tried that, when I switch input to display port it will say that it is inactive.

 

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‎02-06-2022 12:07 PM

HP Recommended

You might try a DVD player or Xbox type console to verify the monitor has the problem and not just a weak video signal from the other device

 

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎02-06-2022 01:09 PM

HP Recommended

Just tried it and did not work.

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