Hp all in one needing new screen

[SternalStormTTV]

I recently damaged my lcd screen on my all in one and I’m wanting to find out how I can get a replacement to be able to replace it myself unless it would be a better idea to take it in to get fixed professionally. Any ideas are greatly appreciated. 

[zoey7886]

@SternalStormTTV, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP All-in-One! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Before proceeding, may I ask if your HP All-in-One is still under warranty?

If it's covered, HP may be able to repair or replace the screen at no additional cost. If it’s out of warranty, there will be a nominal fee for the replacement.

Also, could you share how the screen was damaged? This will help us determine the best course of action. 

Let me know how you'd like to proceed!  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[SternalStormTTV]

So the all in one is out of warranty since 2017. I damaged the lcd one day when it decided to fall on top of my wireless charger for my phone. I would replace it myself but I can’t find a cheaper option than almost $200 for the screen which includes shipping costs. If I can get one for cheaper that would be great. 

[zoey7886]

@SternalStormTTV, Welcome to the HP Support Community! 

We're here to help you tackle that HP All-in-One! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. 

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,