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Hp monitor power/menu buttons not working.

HP Recommended
HP 22er
Microsoft Windows 10 (64-bit)

Hi there. Im wondering if there is any fix for my monitor. It is a HP 22er, has 5 buttons along the right side, bottom. The far right one is the power button, but does nothing when i press it. Instead where the menu or up and down buttons are sometimes act as a power button, and they change all the time. Its never the same button. And none of the buttons allow me to access any type of menu or anything. Wondering if this (BRAND NEW) monitor is done or am i able to fix this?
Thank you

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended


Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help If its a physical monitor button issue then you need to service the monitor in order to fix the issue.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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