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Camarti
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I'm not able to set resolution to 2560 x 1080

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HP Elitebook 840 G3
Microsoft Windows 10 (64-bit)

Hi, 

 

When I connect my HP Elitebook 840 G3 laptop via HDMI DisplyaPort to a my LG 29WL500  Ultrawide Monitor,  I'm not able to set up the resolution to 2560 x 1080  as It's not showed in the settings , 

 

When I try with other laptops (Lenovo), I'm able to set it when connecting to the monitor, 

 

Do you know if there is a driver to update or something I can do to enable this resolution ? 

Thanks a lot 

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banhien
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@Camarti wrote:

.. When I connect my HP Elitebook 840 G3 laptop via HDMI DisplyaPort to a my LG 29WL500  Ultrawide Monitor, ...


@Camarti 

 

What is your HDMI DisplyaPort cable ?  I believe you connect DP at your machine end and HDMI at the monitor end.

You need DP to HDMI version 2 adapter or cable.

 

Regards.

BH
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Camarti
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Message 3 of 4
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Hi @Banhiem,

 

yes I use a DP to HDMI adapter from my laptot to the monitor, (this one https://www.amazon.it/gp/product/B076RFF7Q3/ref=ppx_yo_dt_b_asin_title_o01_s01?ie=UTF8&psc=1 )

 

Cable is a normal HDMI one, but as I use it also for my other Lenovo laptop I don't think this is the issue,

 

At this point I don't know if its due to the adapter or any missing driver/setting on my HP laptop,

In theory all my drivers are up to date,

 

Thanks

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banhien
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@Camarti 

 

It clearly says

 

Il chip di conversione ottimizzato + Il Cavo Premium ⇨ 1920×1080@60Hz (1080P) Full HD con la schermatura contro l'interferenza. (la qualità audio senza perdita)

 

As I said above, you need an adapter/cable which support 4K or Ultra HD resolution. For example

 

  https://www.mwave.com.au/product/alogic-elements-active-2m-mini-displayport-to-hdmi-cable-with-4k60h...

 

I don't know which one is available in your country.

 

Regards.

BH
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