• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-03-2021 05:29 PM

HP Recommended
Product: Example: Pavilion 6530hp iq500
Operating System: Microsoft Windows 7 (64-bit)

When start the computer the  turn white  the model I s iq500 thanks

Category:
1 REPLY 1

‎09-04-2021 03:04 PM

HP Recommended

@Rodolfou2 -- is this your computer: HP TouchSmart IQ500.it Desktop PC Product Specifications | HP® Customer Support

 

That page says: Release date: 05-Jun-2008.

 

So, you have an "antique" computer, running an operating system that Microsoft has not supported since January 2020.

 

I think that you should consider buying a new "ready for Windows 11" computer.;

Bought today, it will run Windows 10. Next year, when Windows 11 is released, it will be a free upgrade to Windows 11.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.