Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Input signal out of range but resolution settings are the one that message tells us to change it to

HP Recommended

I got this monitor to connect my child's Chromebook to the display using an USB C to HDMI hub and then an HDMI to HDMI cable (both support 4k). However, when I connect them the monitor displays a "signal input out of range" error and its telling me to change my resolution to 1920x1080 - 60Hz, but when I go to my display settings on the chromebook, it is at 1920x1080 - 60 Hz. If I choose a lower resolution, the monitor does display video from teh chromebook but its completely distorted and colorized. I tested the 1920x1080 - 60Hz settings on my phone using Samsung Dex and just plain mirroring and it worked fine (other than some occasional black screen flicker). How can I fix this? 

HP Support Agent
HP Support Agent
23,493 23,451 1,064 1,097
Message 2 of 2
Flag Post
HP Recommended


Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

While you respond to that, let's try these steps: 

Adjust your screens: Chromebook 

  1. At the bottom right, select the time.
  2. Select Settings .
  3. In the "Device" section, select Displays.
  4. To adjust your Chromebook screen, select Built-in Display. To adjust your monitor screen, select the name of the monitor.
    • Make items on your screen smaller or larger: In the "Display size" section, choose an option.
    • Rotate the screen: In the "Orientation" section, choose an option.
  5. [Optional] Under your monitor tab, you can also:
    • Change screen sharpness: In the "Resolution" section, choose an option.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation