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‎11-25-2016 08:21 AM

HP Recommended
Product: Pavilion p6-2427c
Operating System: Microsoft Windows 8.1 (64-bit)
I am trying to put a graphics card in the pci-e x16 slot, but I cannot install the driver without the PC detecting the card. This is a problem with my pavilion p6-2427c because integrated graphics and a graphics card cannot be used at the same time. I tried to do the secure boot method but it didn't work. Can somebody please help me? The graphics card is the zotac gtx 1050 ti oc edition.
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2016 09:59 AM

HP Recommended

Hello, @Fluf12900 – Greetings!
 

Thank you for joining HP Support Forums. I would be glad to be of your assistance!

 

I understand that you are having issues after upgrading to the new graphics card. I would suggest you first update the BIOS and then check.

 

Go to http://hp.care/2fkQpEF and click on BIOS to download and update the BIOS. Once the BIOS is updated, restart your computer and check.

 

Please let me know if this resolves the issue, or if you require further assistance.

Thanks & have a great day 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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2 REPLIES 2

‎11-26-2016 09:59 AM

HP Recommended

Hello, @Fluf12900 – Greetings!
 

Thank you for joining HP Support Forums. I would be glad to be of your assistance!

 

I understand that you are having issues after upgrading to the new graphics card. I would suggest you first update the BIOS and then check.

 

Go to http://hp.care/2fkQpEF and click on BIOS to download and update the BIOS. Once the BIOS is updated, restart your computer and check.

 

Please let me know if this resolves the issue, or if you require further assistance.

Thanks & have a great day 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No

‎11-26-2016 04:59 PM

HP Recommended
Yes, this did help! Thank you so much!
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