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- Intel HD Graphics not detected after Upgrade Windows 10 2004

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06-26-2020 12:05 AM
I have upgraded to Windows 10 2004, but after upgrading, my Intel HD Graphic Driver is no longer detected. I have tried updating the driver using the HP Support Assistant, but no updates have been recorded.
Any suggestion?
Thank youc
Solved! Go to Solution.
Accepted Solutions
06-30-2020 03:24 PM
@Mulyawan Welcome to HP Community!
I understand that intel graphics is not working after windows update.
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Please click the below link to download the drivers and check.
https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102144.exe
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
06-30-2020 03:24 PM
@Mulyawan Welcome to HP Community!
I understand that intel graphics is not working after windows update.
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Please click the below link to download the drivers and check.
https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102144.exe
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!