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Mulyawan
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Solved!

Intel HD Graphics not detected after Upgrade Windows 10 2004

HP Recommended
HP Slim Desktop 290-p0xxx
Microsoft Windows 10 (64-bit)

I have upgraded to Windows 10 2004, but after upgrading, my Intel HD Graphic Driver is no longer detected. I have tried updating the driver using the HP Support Assistant, but no updates have been recorded.
Any suggestion?

Thank youc

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Mulyawan Welcome to HP Community!

 

I understand that intel graphics is not working after windows update.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Please click the below link to download the drivers and check.

 

https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102144.exe

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

View solution in original post

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1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 472 748
Message 2 of 2
Flag Post
HP Recommended

@Mulyawan Welcome to HP Community!

 

I understand that intel graphics is not working after windows update.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Please click the below link to download the drivers and check.

 

https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102144.exe

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

View solution in original post

0 Kudos
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