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- Desktop Video, Display and Touch
- Issue is my laptop no longer detects my external monitor.

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03-05-2024 12:45 PM
My laptop is HP Envy 360. My laptop no longer detects any of my monitors as it did about 4 days ago. I have never had an issue using an additional monitor with this laptop up until 2 days ago. I unplugged as I had to use my laptop at work as I have done 100 times before but it no longer detects a second monitor when I plugged back in. I have tried multiple cables and monitors (all of which previously connected) giving me the same results each time so I am satisfied the issue is with the laptop. Normally when I navigate to Settings / System / Display the first view at the top of the page would be the monitors but that no longer views the top of the page is Brightness & colour. There is no option to select extended view etc and when I select ' Multiple displays / Detect other display I get 'We don't find another display' I have gone through device manager and more or less selected everything to Update Driver but each time the result was that the latest driver has already been installed. I did see a previous instruction for the same issue mentioning Update Graphics Driver in device manager but that is not an option there is no Graphics Driver displayed in there unless it is called something else ?? So to summarise up until 2 days ago I could detect and use an additional monitor but after unplugging to use elsewhere the option to use another monitor is no longer an option once I plugged the laptop back in at home.