Issue with HP ENVY 23-o014 All-in-One Desktop PC HDMI

[Oshodin]

I have had an HP Envy 23-oO14 All-in-One Desktop PC for over three years, but I decided to buy the HP EliteDisplay E223 monitor to enable me to work on an extended screen. I just realised that the connection using the HDMI for HP Envy 23-oO14 All-in-One Desktop PC is not displaying on the new monitor. I was able to detect that the fault was from the HP Envy 23-oO14 All-in-One Desktop PC because I tried using the monitor and HDMI cable on my HP laptop with success. 

Can someone profer solution to resolve the issue with the HDMI on the HP Envy 23-oO14 All-in-One Desktop PC because someone told me that the installation of Windows 10 may cause issues with some drivers and ports.

[iomare]

Hi,

The HDMI port on your AIO is a HDMI input port. So that you could use the AIO screen with some other device such as a console. It is not an HDMI out, so it will not work with an external monitor as it will send no signal.

https://support.hp.com/us-en/product/hp-envy-23-o000-all-in-one-desktop-pc-series/6879108/model/6888...

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

[Oshodin · Accepted solution]

Thanks iomare,

I decided to use a USB to HDMI adapter.

Best regards