Issues with HP 2511x monitor blinking out once and coming back on

[savvy2]

double posted by error, sure.

[savvy2]

the GPU does not like the 2 monitors not matched, and one DVI and one HDMI.

or not using newest driver form nvidia, direct.

[savvy2]

null page

[praveenbv]

@jbarradale, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps from the document:-

https://support.hp.com/us-en/product/hp-25-inch-flat-panel-monitor-series/3757979/model/4332278/docu...

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[praveenbv]

Hi@jbarradale, I have posted a possible solution to the issue that you are facing with your HP Product, let me know once you have tried the steps and if it worked for you.

I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help. 

Cheers 🙂 

Please click “Accept as Solution” on my Public post if the issue is resolved, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

We haven’t heard from you in a while,

This post is with reference to the thread you had created at your friendly neighborhood HP Forums. I would like to know if the resolution provided worked for you.

Keep me posted. Happy to help!

[jbarradale]

The monitor is not blank. It works fine otherwise. The monitor blinks off once and only once for one second when I exit certain web sites. These include Netflix, Hulu and CBS.

[praveenbv]

Hi@jbarradale,I request you to follow the below troubleshooting-, uninstall and then reinstall the Silverlight plugin using the steps below:

1. Quit and exit any or all open browser windows
2. On the lower right side of your screen, select Settings
3. Select Control Panel
4. Go to Programs
5. Select Uninstall a program
6. Find and select Microsoft Silverlight
7. Select Uninstall

How to install the most recent version of the Silverlight plugin

1. Go to Netflix.com
2. Select and play any movie or show title
3. Select Install Now
4. Select Save File. If you cannot locate the file, check Downloads folder for Silverlight.exe file
5. Select Run
6. Select Install Now
7. Click Close
8. Reopen your browser
9. Launch Netflix again

Keep me posted. 

[praveenbv · Accepted solution]

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

[jbarradale]

I guess I will never know why it blinks once in just those three web sites. I gave up and purchased a new monitor. The old one is ten years old, but I have monitors from 1980 and 1990 that are still working fine. Oh well. The new HP is lighter. It is only 23.8" instead of 25". I will get used to it. HP V24i and it does not blink when exiting Netflix. It still makes no sense to me. I guess I am still used to products that last.

Thank you for all your help. I appreciate it. I am not sure if I want to get rid of the old one. Maybe keep it as an emergency backup. Maybe I will save some money and get a 27" monitor to match this one.

Thanks again.

To everyone that helped.

[praveenbv]

I hope that answers your query. If it did, simply select "Accept as solution", to help the community grow and if you wish to thank us for our efforts, click on the thumbs up for kudos. 

Have a great day ahead. 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!