Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Jerky HD video playback on HP T610 using Windows XP 32bit, 7/10 64bit. GPU Video Acceleration issue?

HP Recommended
T610 Flexible Thin-Client
Microsoft Windows 7 (64-bit)

First of all I want to regard this pretty old device as a really great product. It is very sustainable indeed. It has a low power consumption and its features predestinates it to work as home server or DLNA server as well as a workstation for office use or (probably*) as an media center.


*: And here comes my problem or trouble, that encountered me:

I have added an SSD to this device and have installed Windows XP Pro (32bit) on the original built-in proprietary SSD module (someting by Apacer with 16 GB; just enugh  for pretty old Win XP) and I installed Windows 7 Pro (64bit) and Windows 10 Pro (64bit) on the by me added SSD (480 GB, Patriot Burst, SATA).

But: hazzle free video playback didn't work. I tried K-Lite Codec Pack with MediaPlayer Classic and SMPlayer. Sometimes, when I try to configure some settings, I get an green screen instead of the video. Almost all videos over a resolution of 960x540 appear jerky.


I know that this device is pretty old and that support of Windows 7 and older has already ended for a long time.

I also know that this device was originally equipped and shipped with embedded versions of windows an not full-featured versions of Windows. And I know that the Versions of Windows, shipped with this device, were only 32-bit.


Long explanation... short question: what do I do wrong? Is it just an issue of (mis)configuration? Or did I have installed an insufficient driver for especially this kind of device? Is there a special driver? I have installed the official Catalyst driver package by AMD under all operating systems mentioned above in their latest versions suited (or brobably not) for this kind of APU/GPU. Is it 


If somebody can help me to fix this issue I would be stunned, becouse I tried so hard (googled insane) and after all I got nothing but frustrated and fed up with me and my own incompetence.




Greetings from Germany

New member
1 1 0 0
Message 2 of 2
Flag Post
HP Recommended

hello, i've read somewhere that you would need a broadcom card for HD accelaration, all that i could remember was that the card model number starts with BCM and it has a "crystal" on it, that the 00012 model is old and the 00015 model is better, im actually looking for it now when ive stumbled upon your querry. hope this help you in any way.


Greetings from the Philippines!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation