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‎02-17-2019 12:57 PM

HP Recommended
Product: 25f 25 inch Display L09846-001
Operating System: Microsoft Windows 10 (64-bit)

Just bought HP 25f 25 inch Display, after signing into Windows 10 the desktop is blank. I can hit ctrl+alt+del and get to task manager, but the desktop is not viewable. My pc is old enough that it does not have a hdmi port, so I used the old vga cable from my old HP monitor. Bios settings? Any help would be greatly appreciated. Thank you.

1 REPLY 1

‎02-17-2019 02:33 PM

HP Recommended

Welcome to the forums.

That monitor should work with VGA and Windows 10.  It is not exactly clear but I assume the old monitor was connected via VGA, too?  It sounds as though the screen is visible during sign, but once Windows loads it goes blank, is that correct?

 


I'm not an HP employee.
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