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M27fQ monitor

Hi all, so I recently got my hands on a cracked hp LCD monitor from an acquaintance, it was unfortunately hit in the middle with a lamp resulting in the screen to be cracked diagonally in the middle, leaving one side completely black and the other glitchy where it shows colours and some parts of what’s currently running on the desktop, upon further inspection I found that the actual LCD panel is cracked and the it leaked, the backlight and diffuser are perfectly fine, does anyone know where I could get a replacement panel for it? I know it’s probably not a wise choice economically, but I’d like to try regardless, please and thank you

 

 

3 REPLIES 3
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@ThatGuySob, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding LCD panel replacement for a 27-inch monitor! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Unfortunately, we don’t offer individual LCD panel replacements for our monitors. Instead, if your monitor is still under warranty, we can look into a full replacement for you. If it’s out of warranty, I’d still like to help—I can assist with a discount on a replacement monitor.

 

Please send me a private message with your preferred contact number and the best time to reach you. Your privacy is important to us, and I’d be happy to explore the best available options for you.

 

Looking forward to hearing from you!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

@Zoey7886 and HPSupport

my screen just cracked today, i was adjusting slightly and the screen cracked on the side.  
I was very much shocked and disappointed, i then thought about replacing the screen, but then i read your reply to "ThatGuySob"  

i have a HP 27H

do you have a replacement available?  how do i find out if my monitor has a warrenty?
i only purchased it recently, within that last few months.

thank you very much, 
looking forward in hearing back from you. 

HP Recommended

@83grant, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  
https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

ZOEY7886
I am an HP Employee

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