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‎07-18-2019 07:26 AM

HP Recommended
Product: K8T57PA
Operating System: Microsoft Windows 8.1 (64-bit)

The laptop is hard physically. I cant open it. What part is to be replaced and what cost will it charge. 

If u want to exchnage the product with the Hp company, how much money will i get for the same ? 

1 REPLY 1

‎07-21-2019 02:18 AM

HP Recommended

Hi @KP98

 

Welcome to the HP Support Community. 

 

This looks like as issue with the hinges. Please reach out to the HP Support in your region regarding the service options for your computer, they should be able to help. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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