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Message 1 of 2
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Laptop has become hard to open and close the screen physically

HP Recommended
Microsoft Windows 8.1 (64-bit)

The laptop is hard physically. I cant open it. What part is to be replaced and what cost will it charge. 

If u want to exchnage the product with the Hp company, how much money will i get for the same ? 

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Message 2 of 2
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HP Recommended

Hi @KP98


Welcome to the HP Support Community. 


This looks like as issue with the hinges. Please reach out to the HP Support in your region regarding the service options for your computer, they should be able to help. 


Have a great day! 


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