Laptop screen blank

[Mariacares]

HP laptop model 15 dx1053dx

My laptop was on when it suddenly turned the screen blank/black. I tried to press the start button for 30 seconds and plugged the adaptor. Caps lock on keyboard is flashing light but the screen remains blacked out. What do I do? 

[Rainbow23]

Hi @Mariacares,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I see that you are facing blank screen issues with your HP product.

Please follow the steps listed below for BIOS recovery:

1. Turn off the computer and keep the power adapter plugged in.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

4. The HP BIOS Update screen displays, and the recovery begins automatically. Follow any on-screen prompts to continue the start up to complete the recovery.

You may also check this document.(Click on the word document to open the web page).

I hope this helps.

Take care and have a nice day ahead.

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