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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Looking to replace mounting bracket for HP Envy 32

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05-17-2016 10:39 AM
Hello,
I have this monitor, the HP Envy 32:
http://www.amazon.com/Discontinued-HP-32-Inch-LED-Lit-Monitor/dp/B00NNQGHXC
I misplaced the VESA Mounting Bracket that came with in the box, which was never a problem until now. I'm looking to buy a replacement.
I couldn't find anything online. Does anyone have a link, or better yet, a spare that they aren't using that would sell to me? I believe the bracket from this monitor would also do:
Thank you,
Eric
05-18-2016 11:24 AM
We still sell these through the hp store and they come with a standard VESA bracket:
You can use any VESA mount you want. I still measure the distance and the hole size just to make sure.
Here are two VESA items on the store now that would work with your monitor mount.
A mounting adjustable arm.
A quick release bracket if you need to remove it every so often - makes it easier,
http://store.hp.com/us/en/pdp/accessories-88342--1/hp-quick-release-bracket?jumpid=Accessories_Finde...
...and of course, you can buy a mount from anywhere, as long as it conforms to the VESA standard.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
05-19-2016 09:35 PM
Hello,
Thank you for the response; however this information doesn't solve the problem. Also, I apologize for posting links to Amazon when I could have posted a link to the HP store.
I'm not looking for a VESA mount, I'm looking for a mounting bracket that comes in the box. I've spoken to sales, parts, customer service, and executive customer service; and they have all confirmed that the bracket itself isn't sold separately. This is extremely unfortunate, because I have a $500.00 monitor that I can't use the way I want, and there's no way to fix it.
To clarify the exact piece I am talking about, please refer to page 13 on this manual, under the "Attaching VESA mounting bracket" section:
http://h10032.www1.hp.com/ctg/Manual/c04440454
Again, if anyone has one they aren't using because they are using the stand, then I would love to buy it off of them.
05-20-2016 02:54 PM
Well, I hear you now. I looked all over for it and couldn't find it. Even on electronic scavenger sites. I thought for sure it would be on the HP Partsurfer website associated with your monitor, - even if it was not orderable, but it is not listed.
I sent an email to someone I know internally - but I imagine it will be same story.
I wish you luck.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
05-20-2016 03:34 PM
You're welcome... but i wish I actually had something for you. If something comes up, I'll reply back..but it doesn't look good.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
01-24-2017 12:41 PM
So, it is January of 2017 and Humancentric (repoduce bracket such as these) hasnt started production yet. 😞
........ so, the only other option i have found is a VESA mounting system that clamps on to the entire computer screen. this is like charlie brown trying to kick a football.
01-25-2017 05:11 AM