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Message 1 of 2
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MY monitor pops up with power button is locked and shuts off randomly.

HP Recommended
Hp 32s / 2UD96AA

My monitor just started to come up with this “power button is locked” message. Everytime I unlock the power button the message will appear again. I have bought a new power supply cord, but it didn’t change anything. Sometimes it won’t happen during the day, but then it will start too. Don’t know what the problem could be, but I want to fix it.

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Trev7, Welcome to the HP Support Community!


◦ If the power button is locked, press, and hold the power button for 10 seconds to unlock the power button function.


◦ If the power button is unlocked, press, and hold the power button for 10 seconds to lock out the power button function.


Hope this helps! Keep me posted. 


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